Growth, franchising and more
Meet Jamie and Josh, the co-owners of 1st Touch Football based in the Southside of Glasgow. From the get-go, the lively duo had big plans for growing the academy through a seamless customer experience and even better classes! And thanks to their hard work and dedication, the academy now has over 200 students.
Turning passion into purpose
Building on their experience coaching part-time while studying, Josh and Jamie were ready to push the boundaries with their own football academy, 1st Touch Football. Balancing their expertise with a fresh perspective has been key to their success.
Their core values of enthusiasm and passion drive everything they do. But for Josh and Jamie, it's equally important to build a strong brand and create a positive customer experience. They want their academy to be a place where kids not only learn but also have a great time.
"I’m proud of the community we’ve managed to build up - we have loads of happy children and even happier parents."
Dream job, nightmare processes
But as the business grew, day-to-day tasks became unmanageable. Paper registers piled up, booking processes were clunky, and managing finances was a complete nightmare. And with such big plans for growth, Josh and Jamie decided to search for a new team player.
Following a parent's recommendation, Josh and Jamie decided to check out ClassForKids. And after booking a demo, they quickly realised how a booking system could improve their customer experience and grow their business. So they decided to join the ClassForKids family.
Curious to see how our booking and management software can help you save time and grow your football academy with confidence?
Signing ClassForKids to the squad
Thanks to ClassForKids, Josh and Jamie no longer have to deal with scattered customer data, wasted hours on admin, and broken customer booking experiences. And since embedding ClassForKids into their website, they've seen a significant increase in website traffic and student enrolment.
Josh and Jamie were not willing to compromise on making their customer experience positive, and ClassForKids fit seamlessly into this vision. It has attracted loads of positive feedback from happy parents who can now book and pay for classes in 3 easy steps.
“Parents have told us that they found ClassForKids really easy to use, and it made the experience of booking and paying for classes really straightforward for them.”
Ready to make your admin management easier than ever? Take our interactive demo for a spin! Click through our booking system and see how it can simplify your admin without booking a live demo.
Moving the goal posts of success
But the increase in website traffic is just the beginning for Josh and Jamie. By using ClassForKids' smart registration questions, they've created targeted Facebook and Google Ads, reaching their ideal students with laser focus.
And with ClassForKids' subscription and financial reporting features, 1st Touch Football experienced a 46% revenue increase and more than tripled their income from subscriptions.
"ClassForKids gives us a full financial overview of our company and our class sizes, the number of bookings, so we can see where there's room to grow."
But Josh and Jamie's vision extends beyond immediate success. They're using ClassForKids to support their long-term goals, which include franchising their successful program throughout Scotland.
It's clear that ClassForKids will continue to be a key player in their growth strategy. The powerful financial tracking features provide valuable insights, allowing them to identify their most successful classes, optimize investments, and pinpoint areas for further expansion.
Josh and Jamie's advice for you
“ClassForKids are really supportive! We were able to set up our system in the space of a short zoom call and start taking books the very next day. It’s simple and doesn’t take long at all!”
Ready to tap into your potential?
Come and chat with one of our business coaches today - they’d love to hear from you!
